Trackster User from ground level. Do not purchase.

My company heavily relies on tracking our consultants when disputes arise with our clients. We needed an iPhone solution and they seemed limited. We found trackster at a reasonable monthly fee and a low initial investment per app. We spoke with their team and it seemed that the software would do what we needed. The app filled all requirements that our team needed and worked great. They then updated the App in March of 2013. We started expereincing issues shortly after. We changed deivces and did all the troubleshooting while working closesly with trackster. It is now October 2013 and they have yet to release an update to fix this issue. All they need to do is roll back their last update and it would fix our problems. This was a great app but is now useless.

The actual issue we are expereincing is when we try to track a person it stays tracking for about 20 minutes then just stops tracking. I still have a few people on the older version of trackster and its still working properly. The fix should be simple but they have not offered any hope, just false promises for the last few months stringing us along saying it will be fixed but with no results. I looked even further into this and found that other people are having the same issues.

If they release a fix and it starts working properly I would be willing to upgrade my rating, but at this point it doesnt look like that is happening soon.

Dissapointed Trackster User about Trackster - GPS Tracking of Employees, Family and Friends